Privacy Policy
1. Data Controller
The controller responsible for the processing of personal data collected through this website is:
Inoltra Forward Shipping S.r.l.
Via Antonio da Sangallo, 17
06034 Foligno, Perugia
Italy
Email: info@inoltra.com
Website: www.inoltra.com
2. Data We Collect
When you visit or interact with the website, the following types of data may be collected.
Information you provide directly
When filling out contact forms or communicating with us, we may collect:
Name
Email address
Phone number
Company name
Any information included in your message
Automatically collected data
When browsing the website, technical information may be automatically collected, including:
IP address
Browser and device type
Pages visited
Date and time of access
Referring websites
This information is used for website operation, security, and analytics.
3. Purpose of Processing
Personal data may be processed for the following purposes:
responding to contact requests
providing information about services
managing logistics or business communications
improving website performance and usability
protecting the website from spam or malicious activity
4. Legal Basis for Processing
Personal data is processed on the basis of:
Legitimate interest in responding to inquiries and managing business communication
Contractual necessity when services are requested
User consent, where required (such as for cookies or analytics)
5. Data Retention
Personal data is retained only for the time necessary to fulfill the purposes described above or to comply with applicable legal obligations.
6. Data Sharing
Personal data may be shared with trusted third parties only when necessary to operate the website or provide services, including:
IT and hosting providers
website analytics providers
logistics partners involved in service delivery
authorities when required by law
All service providers process data in accordance with applicable data protection laws.
7. International Data Transfers
Some service providers used on this website may process data outside the European Economic Area (EEA), including providers located in the United States.
When such transfers occur, appropriate safeguards are implemented to ensure compliance with applicable data protection regulations.
8. Data Security
Appropriate technical and organizational measures are implemented to protect personal data against unauthorized access, misuse, loss, or alteration.
9. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), users have the right to:
access their personal data
request correction of inaccurate data
request deletion of personal data
restrict or object to data processing
request data portability
Requests can be submitted by contacting:
info@inoltra.com
Use of Third-Party Services
To operate and improve the website, certain third-party services may be used.
Google Analytics
This website uses Google Analytics, provided by Google LLC, to analyze website traffic and user behavior.
Google Analytics collects information such as:
pages visited
time spent on the website
traffic sources
device and browser information
Where possible, IP anonymization is enabled. The collected information is used only to understand website usage and improve user experience.
Users can disable cookies through their browser settings.
WordPress Platform
This website is built using WordPress.
WordPress may process certain technical information required for the operation and security of the website, such as IP addresses and system logs.
These data are used exclusively for website administration and security monitoring.
Google reCAPTCHA
To protect the website from spam and automated abuse, forms may use Google reCAPTCHA, provided by Google LLC.
reCAPTCHA analyzes interactions with the website to determine whether they are made by human users.
This may include the collection of:
IP address
browser information
user interaction patterns
This service is used to protect the website from automated attacks.
Google Maps
The website may include interactive maps provided by Google Maps.
When maps are loaded, Google may receive information such as the user’s IP address and technical browser data.
Google Maps is used to help users locate company offices or operational locations.
YouTube Videos
Some pages may contain embedded videos from YouTube.
When a video is viewed, YouTube may collect technical information such as:
IP address
device information
interaction with the video
YouTube videos may be displayed using privacy-enhanced mode when possible.
Shopify E-commerce Platform
Parts of this website or associated online services may use Shopify, an e-commerce platform provided by Shopify Inc..
Shopify allows businesses to manage online sales, orders, and payments.
When users place an order or interact with the online store, certain personal and transactional information may be collected and processed through Shopify systems. This may include:
name
billing and shipping address
email address
phone number
payment information
order details and transaction history
IP address and device information
Payment data is processed through secure payment gateways integrated within Shopify. Inoltra does not store full credit card details on its servers.
Shopify may process personal data on servers located outside the European Economic Area (EEA). Shopify applies safeguards and contractual protections designed to ensure compliance with applicable data protection laws.
For further details on how Shopify processes personal data, users may consult Shopify’s privacy policy.
Cookies
This website may use cookies and similar technologies to improve the browsing experience and analyze website traffic.
Users can control or disable cookies through their browser settings. Additional cookie information may be provided through the website’s cookie banner.
Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in legal requirements or website functionality.
The latest version will always be available on this page.
Contact
For questions regarding this Privacy Policy or the processing of personal data, please contact:
Inoltra Forward Shipping S.r.l.
Email: info@inoltra.com
Website: www.inoltra.com
